Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This may include:

• Personal information (name, email address, phone number)
• Business information (company name, tax ID, business address)
• Financial information (bank account details, transaction data)
• Communication records (emails, chat logs, support tickets)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our bookkeeping services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Comply with legal obligations and regulatory requirements

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information in the following circumstances:

• With your consent or at your direction
• With service providers who assist in our operations
• To comply with legal obligations or court orders
• To protect our rights, property, or safety

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• 256-bit SSL encryption for data transmission
• Secure servers with restricted access
• Regular security audits and updates
• Employee training on data protection

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Financial records are typically retained for seven years as required by law. You may request deletion of your personal information, subject to legal requirements.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your data
• File a complaint with regulatory authorities

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. These help us understand how you use our services and remember your preferences. You can control cookie settings through your browser.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: